Tough Cookie Mommy

Avon sells more tubes of lipstick than any other cosmetics company in America.

- Avon's Bubble Bath is also the #1 Bubble Bath in America.

- In 2006 Avon celebrated its 120 year birthday!

- Avon was started by a 28-year-old male novelist from New York.

- The first 18 products Avon made were perfumes.

- In 1997 Avon Representatives made over $2 billion in commission.

- Avon was the first company in the beauty industry to permanently end the use of animal testing.

- Both Amway Cosmetics and Mary Kay attempted to purchase Avon in 1990.

- In the 1920s there were 25,000 Avon Reps, by the 1970s there were 1 million Avon Reps, and today there are over 5 million Avon Reps worldwide.

- An Avon brochure contains over 2,000 products, including makeup, hair care, skin care, fragrances, home decor, jewelery, nutritional supplements, electronics, apparel, toys, hoisery, and DVDs, just to name a few.
Tough Cookie Mommy

The company was founded in 1886 by then 28-year-old David H. McConnell who sold books door-to-door and gave out perfume to persuade women to buy his books.

Since then, Avon has grown from a small perfume company in New York into a global cosmetics and fragrance industry with almost 5 million representatives. The original product line has expanded to include jewelry, soaps, Christmas ornaments and other household goods. Customers can purchase Avon products through a representative, online, or in certain department stores.

In 2007, Reese Witherspoon became Avon's global ambassador. The actress will be involved in product development, appear in advertisements, and will serve as the honorary chairman of the Avon Foundation.  Most recently, she has launched her new perfume line, In Bloom, to raving reviews. Her affiliation with Avon has catapulted the company into a new market where celebrity endorsements and participation guarantee a wider customer base and audience for their products.

How can you become an Avon Independent Sales Representative?

Considering a career as an Avon Representative? As a Representative, your earnings potential depends on you and your ability to provide reliable and courteous service to your customers. There is no limit to what you can achieve, even as a traditional Representative.

All it takes is $10 and a dream!!

To learn more about the earning opportunity and how to take control of your finances, contact me today!

How are orders shipped to you?
New orders are shipped to you every two weeks through United Parcel Service (UPS)

Does the company ship directly to customers?

Absolutely.  If you order products through my website at you can choose to have items shipped directly to you.  Any orders over 30 dollars are eligible for free shipping.  All other orders have a 3 dollar flat rate shipping fee.

How much commission can you earn?

For your first four campaigns you are guaranteed a 40% commission on every order over 50 dollars.  A new campaign begins every two weeks.  After the first four campaigns, your earnings are based on how much you sell each campaign. You can potentially earn between 20-50% commission depending on your order size.

**Please verify with your District Manager for the most up to date information**

How do you get paid your commission?

You place an order every two weeks, when the new brochure comes out. Once you receive your order, you have until the beginning of your next campaign to deliver to your customers and collect payment. Since new campaigns begin every two weeks, you will have a little over a week and a half to get paid by your customers.  You will earn 20-50% commission depending on your order size. Once you collect all of your customer payments, first you pay Avon and then you pay yourself.  An example would be if you earned 40% on a 100 dollar order, you would pay Avon 60 dollars and keep 40 dollars for yourself.

*You will see any earnings from commission due to online orders from your Avon store reflected directly on your new campaign invoices.

Can I sell Avon online?

Absolutely!  The best part about being an AVON e-representative is your "store" is always open for business, 24 hours a day. Also AVON is running the following promotion: as long as you have one e-customer per campaign, your $7.50 (per campaign) website fee is waived.

Can I design my own website?

Although Avon provides you with the website, you can personalize it by changing the layout and the colors.

Where can I sell and promote my Avon business and products?

You can sell wherever your heart desires!  Your family and friends are a great place to begin and you can branch out by dropping off your brochures, flyers, or business cards in local businesses, schools, residences, etc.  Your online Avon store gives you the opportunity to sell to anyone in the entire United States.  Your customers in other states can have their orders shipped directly to their homes.  Your local customers can still order online through your store and choose to have their items delivered by you through the "Representative delivery" option at checkout.  Your selling opportunities are endless!

Can I offer fundraisers to my customers or other organizations?

Avon offers a wide range of fundraising opportunities to individuals and organizations.

Does Avon offer any training courses to help me start my business?

You can take a wide variety of training courses and webinars at once you sign up and become an Avon Independent Sales Representative.  They teach you everything from running your business to product information.

Do You have to sell through home parties?

No.  Although many Representatives do hold Grand Openings and home parties to sell products and recruit new Representatives, it is not mandated by Avon.



1. You will experience the

flexibility of running your own

home based business.

2. You set your own hours.

3. The cost to start your Avon

business is less than a family

dinner at a fast food restaurant.

4. You are not required to keep

inventory on hand.

5. You have an incredible, unlimited

earnings opportunity.
Tough Cookie Mommy

    This past week, I experienced my first issue with UPS which was extremely frustrating.  I generally receive my Avon orders on Tuesdays and have never had any problem receiving my products on time or missing any of my packages.  Unfortunately, this was not the case this last time...

    It seems that UPS delivered one of my boxes, containing over $400 worth of products to a complete stranger on the other side of the borough that I reside in.  Initially, I was extremely upset, as you can imagine.  It is still difficult for me to comprehend how they UPS driver could deliver a package, that had a label with my name and address on it, to a complete stranger at a totally different address.  Obviously, UPS was ultimately unable to retrieve the package and I was credited the amount of the products to my Avon account.  Hopefully, I can do a good job of retracing the steps that I took so that other Representatives will know what to do should this happen to them.

  The first thing I did was to call UPS with the tracking number for the box that had not been delivered to me.  Once they realized that they had delivered it to the wrong address, they launched an investigation.  The investigation can last up to 8 business days, during which they attempt to retrieve the package and, if they are unable to, they file a claim in order to reimburse Avon for the products that were lost.  It is important that you be proactive throughout this process as they will not be calling you to discuss the outcomes of their investigation.  They notify Avon since they are their shipping client.  You should call and find out what the status of the claim is in order to keep on track of your own account credit.

    Next, I called Avon Customer Service and requested a duplicate order be sent out to me so that I may service my clients and have their products on time.  Avon notified me that they would be filing a partial order credit on my behalf in order to have my account credited for the products that were lost due to the UPS error.  I was a little anxious at first because it took a couple of days for the charge to come off my Avon account.  Next time, I will be a little more patient and wait for the credit.

    This experience has outlined for me and reminded me of the importance of being actively involved in every single facet of your business.  Maintaining contact with the shipper, the shipping company, and your customers guarantees that you will have a smooth operation.  It also exemplifies your level of professionalism.  Being proactive is definitely a key ingredient in the success of your business.
Tough Cookie Mommy

    Recently, I had the pleasure of collaborating with a fellow blogger, Dakim, in order to better inform his readers about the financial opportunities that becoming an Independent Avon Sales Representative can create for individuals.  Dakim had recently written a review and analysis of Avon on his blog and he asked me if I would be willing to grant him an interview to give his readers more information about Avon from the perspective of a representative.  As soon as I checked out his blog I realized that he was a serious and knowledgeable blogger and I immediately decided that I would collaborate with him on this project.

    Here is part of the wonderful post that he published, along with my responses to some of his interview questions.  You can read the post in its entirity by visiting his blog at:

What do you like most about working with Avon? Least?

I like the fact that I am my own boss. I can set my own hours and dedicate as much, or as little, time to the success of my business. There really isn’t anything that I like least about Avon because I am impressed with every facet of the business.

What was your initial investment? How long did it take you to become profitable?

My initial investment was only 10 dollars. I received a start-up kit which included campaign brochures for two campaigns, an Avon tote bag, some product samples, and basically everything that I needed to jump-start my business. My Avon business started to become profitable when I started to dedicate time to advertising and getting the word out about it.

How did you discover your passion {What led you to Avon}?

I have used and loved Avon products for years. I started selling just to have access to their products and to be able to purchase them at a discount.

What skills do you believe someone would need to be successful with this product?

You definitely have to have people skills to be successful at selling Avon. It is important to provide personal service to your customers and to show them that you appreciate their business.

How do you maintain your drive/motivation?

I maintain my drive/motivation by attending monthly sales meetings at my District office and engaging in networking with my fellow Representatives as well as sharing ideas of best practices.

What advice would you give others who want to start their own business?

Don’t be discouraged by others or by your own lack of confidence. You have to believe in your own ability to be successful. Also, if you want to become an independent Avon Representative, contact me and I can point you in the right direction.

What’s a typical day like? If there is such a thing.

It is important to maintain contact with your customers to keep them up to date on current product offers and promotions. Additionally, the goal of every single day is to share Avon with at least three other people.

What steps do you recommend someone who is currently working for a company but wants to start their own business take before leaving their job?

I wouldn’t recommend that anyone leave their job unless their business is established and turning enough of a profit to address all of their financial needs. This kind of financial freedom requires a lot of time, work, and dedication.

What has surprised you the most about working for yourself? What’s the biggest challenge? How did you overcome the challenge?

The thing that has surprised me the most about working for myself is that I am really good at it. I think we can be our own worst critics sometimes and tend to stand in our own way of being successful. The biggest challenge is managing having a career and dedicating enough time to running your business. The way that I have overcome that challenge is by scheduling time to devote to my business daily.

If you could go back in time, what would you do differently to prepare for being an entrepreneur?

I would have started sooner.

Who or what inspires you?

My children inspire me to be the very best that I could be at everything that I do in my life. They also encourage me to be successful so that I may provide them with the best possible life.
Tough Cookie Mommy

    This past week, I pre-ordered some of the Reese Witherspoon perfume "In Bloom" gift sets, the new Patrick Dempsey "Unscripted II" cologne, and the handheld camcorder/camera.  The purpose of pre-ordering products is to anticipate your customers' holiday shopping needs in advance and to have these items on hand to show to other prospective customers.  It is the first time that I have evaluated my customer base and made predictions about the items that they would be interested in purchasing.

    The reason why I chose these three items to pre-order was that these were the three items that caught my eye and that I would fervently seek out for my own holiday shopping.  Also, these were some of my favorite items in the new holiday brochure.  The Reese Witherspoon perfume smells heavenly and is being offered in a gift set for the price of 39 dollars which includes the perfume, a scented lotion, and the scented shower gel.  If my customers purchased these three items separately, they would pay 64 dollars as the perfume alone costs 34 dollars.  This is an incredible value, in my opinion, and I am excited that that I will have some of these on hand to offer to my customers. The Patrick Dempsey cologne smells wonderful and is comparable to some of the expensive retail brands so I wanted my customers to have some gift giving option for the men in their lives.  Lastly, the Camcorder is simply amazing!  It is made by Sharper Image and can record video, take pictures, and is an MP3 and MP4 player.  It is about the size of a credit card which made it even more appealing.

    Once I knew that I would have these items on hand, I began to contact the customers that I had anticipated would be very interested in adding these products to their holiday gift inventory.  I immediately knew that I had made the right decision.  All of the customers that I had predicted would want these products for the holidays did not disappoint me.  I am almost completely sold out of most of the items that I pre-ordered.  My customers really appreciated having access to these products in advance and loved the fact that I am gift wrapping the items for them.

    It really pays off when you get to know the needs and preferences of your customers.  Not only do they appreciate the personalized service and attention, but they also love those little extras like not having to worry about gift wrapping because you also provide that service.  I think that these are the little things that separate me from other Independent Avon Representatives.  My customers know that I take pride in knowing each and every one of them on a personal level in order to provide them with the best service and products possible.  Customer Service is indeed an integral part of my Avon business.
Tough Cookie Mommy

This afternoon, I attended an Avon Red Carpet Event. Basically, it was a large luncheon at a nearby restaurant where Representatives from four districts got together to learn about up and coming items that will be available through Avon. The invitation promised door prizes, raffles, and an exclusive sneak peek at three exciting items that will debut in Campaign 24.

As I arrived, I was pleasantly surprised at the turnout as the restaurant was almost completely packed. Also, I enjoyed the casual way that everyone was just mingling and networking. The District Representatives introduced each item and went around so everyone could check out each product individually. In between the presentations, we were all eating and talking about some of the techniques that we use to make our Avon business successful.

I am extremelly excited about having the opportunity to offer these new items to my customers. First, we were introduced to the new Reese Witherspoon perfume, "Bloom", which is comparable to many of the high priced brands that are available at retail stores. The perfume itself smells heavenly and it comes in a beautiful bottle with a flower shaped top. Second, we smelled Patrick Dempsey's new cologne, "Unscripted II", which has a very musky and manly scent sure to entice a lot of men. Lastly, we viewed a demonstration of the new Sharper Image palm sized camcorder. I can definitely tell you that the brochure picture does not do this item justice as it is simply amazing.

Besides the added bonus of learning about upcoming items, I really had an opportunity to network and to speak to other independent Avon Representatives about what things work for them. It was great to see how eager everyone was to share their selling ideas with each other. I really left the meeting with a lot of good new ideas about how to market my products and my business.

The wisdom that I would like to impart here, to my fellow Avon Representatives, is not to pass up the opportunity to attend sales meetings and other networking meetings that are offered by your district. This is now the second event that I have attended that has been hosted by my district and I am all the better for it. I firmly believe that it gives me an edge over other representatives to be actively involved in district events. Additionally, the opportunity to network with veteran representatives is invaluable as they have vast experience in reaching new customers and retaining them. I would love to hear about some of your experiences with these kinds of events...
Tough Cookie Mommy

This past Tuesday, I recruited the first member of my downline. She learned about me through one of the forums that I advertise my Avon business and she had gotten in contact with me over the summer. Initially, she just called me over the phone and we discussed some of the benefits of becoming an independent sales rep that I had experienced personally. Of course, she was initially apprehensive and unsure, however, over the course of a couple of weeks, she really warmed up to the idea.
Finally, she called me up this past week and told me that she was ready to sign up and eager to be in business for herself. This was very exciting, not only because she would become the first member in my downline, but also because I knew that this would be a great opportunity for her since she is a single mother trying to make ends meet with three teenage children.
We arranged to meet at the District Office in order to conduct her initial interview and to provide her with her start-up materials. I have to admit that I was a little nervous because I wanted to make sure that everything was explained to her thoroughly and that she left the interview with a sense that she would be supported throughout her venture.
As I reflect on the recruiting process, here are some tips that I have learned along this journey that I would like to share with other Avon Reps who are trying to recruit their downline:

1. Market your Avon business on as many free and social forums as possible. Let others know that you sell Avon and that you can share this business opportunity with them.

2. Make yourself available to speak to potential customers and recruits. Be professional and return phone calls and maintain an open communication.

3. Be honest with prospective recruits. Do not promise them that they will become rich tomorrow and let them know that their Avon business will only grow as much as they want it to grow based on the effort that they put into it.

4. Follow up with your downline and support them as they begin to grow their business. Their success is your success.

5. Always maintain professional relationships and do not mix business with anything else.
Tough Cookie Mommy

Today I received a message from a woman who expressed interest to me a couple of weeks ago in becoming an Avon Representative. We spent quite a bit of time recently discussing all aspects of the business and she definitely seemed interested in going into business for herself. This was very exciting for me because I know how my life has changed since I started selling Avon and I would love to share that with someone else. Of course, signing new representatives also increases my business but it is so much bigger than that.
I have always been a very confident person and try to look my best when I venture out of my home to go to work or in general. Since I started selling Avon, I am even more confident for a number of reasons...First of all, I feel empowered by the fact that I am running my own business. I understand that it is still in the early stages and is obviously not making enough profit to allow me to quit my day job. However, it is wonderful to be able to make my own business decisions and to use my creativity to market the product that I am selling. Secondly, I use the products and they are excellent. Believe me, if you know me personally, you know that I never say anything that I don't really mean. At the end of the day, I can honestly say that I would still be purchasing Avon products for my personal use even if I wasn't selling Avon.
My new recruit will probably be meeting with me this week to receive her starter kit and I will be taking her under my wing to share with her some of the tools that I have developed to market my product and to let others know that I am an Avon Rep. It does take a lot of work but it is work that you are doing to better yourself and maybe give you some level of financial independence. That is definitely something that we would all like.
No, I am definitely not a millionaire from this but I am definitely a changed person. It is very important that we, as individuals, take risks in our lives to better ourselves and to improve our situation in life. Through advertising my business, I have had the opportunity to meet many people that I might not have otherwise. That, in itself, is something extremely positive. At the end of the day, I am having a really good time selling Avon, making some money, and meeting great people. As far as I'm concerned, what more could I ask for?
Tough Cookie Mommy

Since I became an Avon Independent Sales Representative, I have come across literally thousands of people trying to market or sell some kind of a service or a product. You can see them all over Twitter, Facebook, Blogger, Myspace, etc. Don't get me wrong, I think it is wonderful that there are so many people out there with a goal or a dream of becoming financially independent. I sometimes wonder, however, if they really believe in the product that they are selling or if they actually use the product.

I have to tell you that I am absolutely in love with Avon products. You are probably thinking to yourself that I am only saying that because I sell Avon. Believe me, I am not a person who doesn't say exactly how she feels and thinks. It is amazing but I have replaced all of the beauty, personal care, Skin Care, and bath products in my home with Avon products. In my mind, it was the logical thing to do because I get a discount on the products because I am a representative. However, I quickly realized that their products are great and affordable.

I am not really a makeup person and generally just stick to lipstick or gloss and eyeliner and mascara. Little by little, I have found myself trying out lots of different makeup products in great colors that are so easy to use and apply. Due to this, I find myself feeling even more beautiful and confident whenever I go anywhere because I feel sure that I look my very best. My husband loves the way Avon perfumes smell on me and has even begun to use some of their colognes as well.

I am a perfume buff and have spent a lot of money over the years on designer perfumes and scents. So you can say that I definitely know a lot about perfumes and what separates quality perfumes from cheap, watered down ones. As a matter of fact, I have been known to name a perfume simply by smelling it on a person. Let me say that Avon perfumes are definitely comparable in scent to many designer perfumes and they are half the price. Avon perfumes actually last all day and smell great and they contain some of the same key notes that department store brands use. (For those of you who are not well versed in perfume lingo, "key notes" refers to the primary ingredients contained in individual perfumes.)

Honestly, I don't think I would be able to sell Avon if I didn't love their products. How could I possibly convince others to invest their money in Avon if I, myself, did not use it on myself, my children, my husband, and in my own home. So I guess the advice in this blog is, if you are looking to get involved in selling a product, it should definitely be a product that you believe in. After all, anything short of that would be a misrepresentation.

Tough Cookie Mommy

One of the things that I really love about being an Avon Independent Sales Representative is that you are not obligated to pay any hidden fees to Avon aside from your 10 dollar start up fee when you join Avon. This gives you a lot of freedom to run your business and incur overhead costs at your discretion. You can choose how many brochures you choose to purchase during each campaign and you can choose how many samples you want to purchase to distribute to your potential customers.

While we are on the subject of handing out samples, I would like to talk about my noticings with regards to how important it is to give out samples of Avon products along with the brochures that you give out. Today, I had a doctor's appointment and I took my Avon tote bag with brochures and samples with me to give out to the staff at the office. As I stated in a previous post, I recently purchased the Ebook, Secrets to Explode Your Avon Sales by Tracey Edwards. I'm not going to give away the information in the book because I think it is a great tool and she deserves to earn the meager amount that she charges for such great tools and information. I will, however, go on to say that she stresses the importance of giving out samples to potential customers in her book. This seems logical considering that most consumers like to test products before they commit to buying them and women, especially, love to sample beauty products before they purchase these items. On the flip side, however, I guess some Avon Reps keep their sample buying to a minimum in order not to waste too much of their profit.

My position would be one that agrees with Tracey Edwards. So I took her advice and I gave the Office Manager at my doctor's office a handfull of samples along with some brochures. I cannot even begin to tell you how happy she was to receive the product samples! She proceeded to hand them out to the rest of the staff and to pull out the ones for products that she was interested in and dropped them in her purse. She seemed genuinely shocked that I was giving her samples and told me that nobody had ever offered samples of their products when they tried to sell items in the office before. I quickly realized that I had made the right decision by giving out the samples and that it is going to set me apart in the minds of this woman and the rest of the staff. Purchasing these product samples is an investment in my business that will pay off in the long run and I will continue to carry samples in my bag from now on.
Tough Cookie Mommy

It was so exciting to attend a sales meeting tonight and to be able to network with other like minded and goal oriented individuals. This was the first time that I attended a sales meeting since I became an Avon Rep almost a year ago. The atmosphere was very friendly and productive and everyone was eager and willing to share best business practices that have been working for them.

The beginning of the meeting was interesting because we had an ice breaker to allow everyone to introduce themselves. It was clear to see that all of the representatives came from all walks of life and that they all had very clear reasons for embarking on their own Avon journeys. This just reaffirmed for me that this business opportunity is truly beneficial to everyone. It is great for people who want to build a business from home and set their own hours and it is great for people who already have jobs who have short and long term financial goals and are looking to make some extra money. This puts a lot of ideas into perspective for me in terms of how I can approach others about recruiting them to sell Avon.

I was very impressed by how professional and knowledgeable the District Rep was. Additionally, I was very happy to be able to share how I have been putting effort into organizing and decorating my Avon website. One of the things that I noticed is that a lot of the other representatives are either not using their websites at all or not using them to their full potential. I think this is definitely a mistake. As entrepreneurs, we have to be able to keep up with the pace of how technology is evolving. What's the point of using old methods of keeping business records when you can do everything online.

I now realize that it is going to be very important that I attend as many sales meetings as possible. They gave us free samples for our customers and they conducted a raffle with Avon products for prizes. I must be a lucky duck tonight because I won! My raffle ticket came up during the fourth round and I chose a Spectra Color lipstick to add to my product demo kit.

I encourage all of you, who are already selling Avon, to make time to attend sales meetings. You will definitely receive a lot of information and tools to help you grow your Avon business.
Tough Cookie Mommy

The past couple of weeks have been amazing in terms of boosting my self esteem and confidence as a businesswoman. When I started selling Avon, last November, I really was only interested in getting their products at a discounted rate and having unlimited access to their products, which I have loved for years anyway.

Low and behold, I started selling a lot of products and turning a profit. This was totally unexpected because I really wasn't putting all that much effort into it. Basically, I just told my family and friends that I was selling Avon and then they told other people. Eventually, people started approaching me to ask me if I sold Avon. In all honesty, the products are really good. I wouldn't sell anything that I don't like or that I wouldn't use myself.

This empowered me to finally start looking at my Avon business as a real business with the potential to make me a profit. As I start this blog, I am experimenting with a variety of ways to get the word out about my Avon business. Hopefully, I can share my experiences and they will help someone else just starting their Avon business be more proactive. This past week I gave brochures out at the park that my boys play in. It was hard, at first, going up to complete strangers and introducing myself but I found that most people were very friendly and receptive.

This evening I purchased the Ebook, "Secrets to Explode Your Avon Sales" by Tracey Edwards. I am excited that this book will give me more insight into how to promote my business from someone who is more experienced. I will be reading it and definitely reporting back to let you guys know what I thought about the book and whether or not the tips in there will actually help me to get more customers. Any of you guys who have any tips or suggestions, please share...